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Case study · For planners

How Royal Celebrations traded spreadsheets for a command centre

Managing 5 events, 250 guests, and 18 flight arrivals. All from one live dashboard.

250
Guests
3
Days
5
Events
100%
Success

The challenge

Rajesh had been planning weddings for over a decade. He knew exactly how to deliver a flawless event, but he also knew the cracks that showed up when you tried to run a 5-event, 3-day wedding weekend from a shared Google Sheet and a WhatsApp group. The tools hadn't kept up with the ambition.

Key pain points

  • 118 different flight arrivals across 2 days, all tracked manually
  • 2250 guests, room assignments, transfers. All in a spreadsheet.
  • 34-person operations team spread across venues, coordinating on phones
  • 4Client wanted live updates on guest status, not a report at the end of the day
  • 5A single missed pickup or wrong hotel assignment would define the whole event

What The Wedding Project gave them

A live command centre for the entire wedding weekend. Every guest, visible. Every task, assigned. Every flight tracked automatically. Guests uploaded their boarding passes and the AI extracted their arrival details, no manual entry required. Guests got a beautiful app experience while Rajesh's team had everything they needed on one screen.

AI-powered flight tracking. Guests upload boarding passes, arrivals auto-populate.
Team dashboard with real-time status updates
Document workflow automation. Everything validated before it reached the team.
Guest status at a glance: arrived, in transit, pending, flagged
Vendor coordination and event-by-event timeline management
Client portal with full live visibility. No end-of-day briefings needed.

How it rolled out

1
Planning phase

Complete guest database built with all arrival details

Team had a master view of every coordination need, weeks in advance

2
One week before

Guest PWA activated with full event schedules

Inbound questions dropped by 70%. Guests arrived prepared.

3
Event days

Live dashboard running across all 5 events simultaneously

Issues were caught and resolved before guests noticed they existed

4
Post-event

Full analytics report delivered to client

Became the benchmark for every Royal Celebrations wedding going forward

What happened

18/18
Pickups executed

Every airport transfer, on time, to the right hotel

40%
More efficient

Compared to previous weddings at the same scale

5/5
Events on time

Not a single delayed start or confused guest

2x
Referrals from one wedding

Because the guests noticed, and they talked

“My team looked like magicians. Not because we worked harder. Because we finally had the right system. I've used The Wedding Project for every wedding since. I won't go back.”
Rajesh Mehta, Royal Celebrations

Your wedding is not a project to be managed.
It's a moment to be lived.

The spreadsheets, the WhatsApp groups, the 2am follow-up messages don't have to be part of your story. Tell us about your wedding. We'll show you what it looks like when it runs itself.

We reply within 24 hours. No pitch, just a conversation about your wedding.